Operational Support
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Our Operational Support services are designed to enhance productivity, allowing each of your team members to focus on their tasks without distractions.
This comprehensive service is ideal for organisations seeking assistance across various areas, such as bookkeeping, marketing, research, and event coordination.
Email Management
Struggling to stay on top of your overflowing inbox? Are you overwhelmed by the number of emails you receive and worry you might have missed something?
Let us manage your emails, highlighting important messages, responding to FAQs, and decluttering unnecessary items.
Our goal is to give you a worry-free inbox experience, and yes, we love a zero inbox.
Appointment Making
Don’t get bogged down in email-tennis when scheduling meetings.
We’ll take care of the back-and-forth, making calls or sending emails to confirm vital appointments, ensuring no opportunities get missed.
Diary Management
Beyond making appointments, we handle the nitty-gritty details. From room bookings to travel arrangements and researching meeting participants, we’ll ensure your day runs seamlessly, leaving room for you to focus on what matters.
We’ll also make sure you have plenty of time to travel from one meeting to the next, and even schedule in time for you to have some lunch!
Meeting Preparation
Travel Research and Arrangements
Collating or Preparing Meeting Papers
We can help create templates, gather information from team members, draft reports, and distribute meeting information, ensuring that time spent in meetings is effective and you have everything to hand.
Templates
Credit Control
Job Specifications/Job Descriptions
Recruitment
Team Onboarding
From contracts to induction and system access setup, we ensure a smooth transition for your new team members.
Contact Management/CRM
Research
Office Management
Proofreading
Copywriting
Corporate Events
Marketing / Design
Not a design pro? Our expert designers can help bring your ideas to life.
Whether it’s a flyer or a poster, e-book or social media images, we can help ensure your visual materials really stand out.
Blog Writing
Gift Selection and Ordering
Whether for clients, team onboarding gifts or special occasions, we can source and purchase gifts, ensuring they’re delivered on time.
We can also remind you of upcoming occasions so you have plenty of time to get organised.
Mailshots and Letters
With the resurgence of traditional mailings, we can help you to prepare and send thank you letters or cards, invitations to an event or Christmas cards and gifts.
We can also prepare templates for your letters and create a mail-merge with your chosen recipients.
Online System Management
Spreadsheet & Form Creation
We all love a spreadsheet, don’t we? We help create user-friendly data sheets and forms for tasks such as event feedback, client testimonials, or dinner invitations.
Project Management
From office moves to ensuring regular newsletters, our project management support covers a wide range of tasks.
We can draft schedules, coordinate the parties involved, ensure timely task delivery, and handle evaluation.
Contact us now on 07814 218142 or via our contact form.
Imagine having the time and headspace to focus, spend quality time with family and friends, reach new clients and continue to grow your organisation…
“We are a small charity, with a part-time CEO who desperately needed support with administrative tasks that were stealing time from the strategic elements of the role. Joanne paired us with Suzy, who has enabled me to create greater efficiency of operations across the board. I have found it invaluable to have Suzy’s insight, attention to detail and skill available to me. Not only has it been uplifting and supportive, but it has also freed up my time to concentrate on strategy.
Suzy was worth her weight in gold! Consider having a Virtual Assistant as an investment in your business that will pay dividends. I was surprised by how much work she was able to complete, in a relatively short period of time.”
